She has been punctilious in arranging quotes for the various jobs we have requested her to arrange, and in initiating the task to be perfomred. She has also responded immediatley and appropriately to any repairs needed, when these were bought to her attention by tenants. Sandra is always courteous and eager to be of assistance in whatever residential management issue that we raise with her. One of her greatest strengths is being able to liase with tenants, owners and tradespeople. With tenants she can be firm, but understanding; with owners, she can be sympathetic, yet critical; and with tradespeople she has an established network and the ability to engage them to respond at short notice. We can wholeheartly endorse and recommend Sandra as a professional and extremely competent property manager.